Durable Medical Equipment (DME)

From wheelchairs and walkers to hospital beds and specialty support items, our durable medical equipment is trusted by healthcare professionals to enhance mobility, comfort, and safety.

PLACE AN ORDER FREQUENTLY ASKED QUESTIONS

Streamlined Ordering. Dependable Delivery. Equipment You Can Trust.

Our thoughtfully selected DME helps you deliver the quality of care your patients deserve.

Why Choose Medical Supply Solutions?

Expertise in Long-Term Care
We understand what facilities need and deliver equipment that supports patient mobility, safety, and comfort.
Reliable, On-Schedule Delivery
Our in-house team ensures your equipment arrives when and where you need it, with hands-on service in eligible areas.
Quality Equipment, Trusted Brands, Affordable Pricing
Cut annual costs by Up to 20% with durable, high-performance items built to last in clinical settings.

DME Ordering & Facility Support FAQs

Your guide to how our process works from eligibility to logistics. Have questions you don’t see here? Contact our main line: 910.521.5550

Will Medicaid or Medicare cover my medical equipment orders?

Yes, Medicare covers Durable Medical Equipment, and most Medicaid’s will help with coverage as well.

However, each order and equipment requires different authorizations, prescriptions, and other documentation to be eligible. Medical Supply Solutions might not be eligible to handle your equipment based on location, type of equipment, coverage, and so on. Please contact us today to find out.

How Does the Ordering Process Work?

Our website is designed to be by account only.

Meaning to access shopping with us please feel out a request for a login or speak to a sales rep. We recommend speaking to our team so we can cater your experience to your needs. There might be items we would add into the site just for you!

What types of facilities do you work with?

We serve a large variety of clients.

Assisted Living, Memory Care, Independent Living, Family Care Homes, Doctor’s office and Hospitals

What service areas do you cover?

Your location dictates the level of service we offer.

While we can ship to anywhere, our Delivery Program is based on proximity to our Distribution Centers. During the on-boarding process we will speak to you about delivery!

Do you offer delivery?

Yes!

We provide delivery options for eligible clients, please contact today to see if delivery can be set up for you.

How do I get started with ordering medical equipment?

Give us a call!

For Your DME Equipment Needs, Please Contact Our Main Line at 910.521.5550

Can I set up recurring or routine deliveries?

Absolutely!

Just let us know you’re interested in this service, and during our on-boarding process, we will discuss how our white glove delivery works.